Jun 20 2008
Hear Your Customers, Period!
In every business there is one rigid rules that business owner must be obey without questioning, its “hear your customer”. This recipe might be classic but indeed still relevant with our condition right now. No matter how big your business is, if you ignore your customer and never listening their voices, you will ruin your business to the end. This pattern is also a classic one, when one business is still small, they really take care their customer carefully. But when they started to grown big, they forget about their customer and ignore them. this is the most foolish thing to do for businessmen.
